Data Protection

Privacy Policy and Personal Data Processing

Project: Neurofit IA

Last updated: July 13, 2026

At Neurofit IA we are committed to protecting and respecting our users' privacy. This policy describes how we collect, use, store and protect the personal data obtained through our contact forms, newsletter subscriptions (email marketing) and interest registrations for our services focused on assessing, treating and improving the quality of life of people with Alzheimer's and their families.

1. Data Controller

Legal Name / Project Name: Neurofit IA
Identification (Tax ID / Registration Number): [Número de identificación]
Contact Email: info@neurofitia.com
Phone: +57 3105423860
Address: Calle 10 # 35 -35 Medellín, ANT

2. Information We Collect

Through our forms we may request the following data:

First and last names.
Email address.
Phone number (optional).
General information about your interest in the Neurofit IA project.

3. Processing of Sensitive Data

Health information

Given the nature of our project (focused on Alzheimer's), users may voluntarily share information about their own health or that of a family member. Such data is considered sensitive.

Neurofit IA guarantees that providing sensitive data is strictly optional and voluntary for the user.
That information will be used solely and exclusively to better understand the user's needs and to properly guide information about our services.

4. Purpose of Data Processing

The personal data collected will be used for the following purposes:

Send newsletters and email marketing campaigns with news, progress and updates about Neurofit IA.
Contact interested people to provide advice or detailed information about our assessment and treatment services.
Perform internal statistical analysis to improve our services and the user experience.
Handle requests, complaints or claims.

5. Rights of Data Subjects

As the owner of the information, you have the right to:

Access, update and rectify your personal data held by Neurofit IA.
Request proof of the authorization granted for the processing of your data.
Be informed about how your personal data has been used.
Withdraw your authorization and/or request deletion of the data at any time, especially if you no longer wish to receive email marketing communications.
Access your processed personal data free of charge.

6. Information Security

At Neurofit IA we implement the technical, human and administrative measures needed to keep records secure, preventing their alteration, loss, or unauthorized or fraudulent consultation, use or access. Information is stored on secure email management platforms and databases with restricted access.

7. Procedure for Enquiries and Complaints

To exercise your rights (access, update, rectify or delete your data), you can send a formal request to the email address info@neurofitia.com. Your request will be answered within a maximum of 15 business days.

Unsubscribe

If you want to unsubscribe from our email marketing list, you can also do so at any time by clicking the "Unsubscribe" link at the bottom of our emails.

8. Validity

This policy applies from the date of publication. The databases in which personal data is recorded will remain valid for as long as the information is kept and used for the purposes described, or until the data subject requests its deletion.